Privacy Policy
Kamanu Charters, Inc.
Effective Date: February 17, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING
Kamanu Charters, Inc. (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing or promotional purposes. All text messaging originator opt-in data and consent records are kept strictly confidential.
1. Information We Collect
Personal Information
• Name, email address, phone number, physical address
• Payment information when you make a booking or purchase
• Opt-in records and timestamps for SMS and email communications
Non-Personal Information
• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies
Customer Communication
• Records of inquiries and service requests
• Booking details and preferences
• Service history and feedback
2. How We Use Your Information
We use the collected information to:
• Provide and improve our services
• Process bookings and payments
• Communicate regarding reservations, appointments, updates, and promotions (if consented)
• Maintain records of communication preferences and consent
• Ensure security and fraud prevention
• Improve website functionality and user experience
3. SMS Messaging & Compliance
Text Message Program Terms
By opting into our SMS messaging services, you agree to receive text messages related to our services, including booking confirmations, reminders, customer support, and important updates.
Opt-In & Consent
• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• Consent is collected through website forms with a required phone number field and an unchecked consent checkbox
• We comply with the Telephone Consumer Protection Act (TCPA) and applicable regulations
Opt-Out Instructions
• You may cancel SMS notifications at any time by replying STOP
• You will receive a final confirmation message after opting out
• All opt-out requests are processed immediately
Message Frequency & Content
• Message frequency varies based on your interactions
• Messages relate directly to services requested
• Marketing messages are only sent with separate, explicit consent
• Message and data rates may apply
Help & Support
• Reply HELP for assistance
• Contact us at [email protected] for support
Carrier Information
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include major U.S. wireless providers
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or SMS delivery providers, is permitted solely to deliver the services you requested.
All other use cases exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information.
We may share information with:
Service Providers
• Vendors assisting in payment processing and booking systems
• SMS delivery providers solely for delivering messages you have consented to receive
All service providers are contractually obligated to maintain confidentiality and data security.
Legal Compliance
• If required by law or valid legal process
Business Transfers
• In the event of a merger or acquisition
Text messaging opt-in data and consent are excluded from any transfer or sale.
5. Data Security
We implement reasonable security measures, including:
• Encryption of sensitive data
• Secure access controls
• Regular security reviews
• Staff training on data protection
While we use commercially reasonable safeguards, no method of transmission is 100% secure.
6. Cookies & Tracking Technologies
We use cookies to:
• Analyze traffic and user behavior
• Improve website functionality
• Enhance user experience
You may control cookies through your browser settings.
7. Your Rights & Choices
You may:
• Access, update, or request deletion of your personal information
• Opt out of marketing emails
• Opt out of SMS messages by replying STOP
• Withdraw consent at any time
To exercise your rights, contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Changes to This Privacy Policy
We may update this policy periodically. The latest version will always be available on our website with the updated effective date.
10. Contact Information
Kamanu Charters, Inc.
Phone: (808) 329-2021
Email: [email protected]
Website: https://kamanu.com